"Crisis Team in MPH"

I feel the Crisis Team located in Musgrove Park Hospital next to useless. I speak for my friend whom was in a Crisis situation and feel they let the system down big time.

A quick recap..rang crisis team, left message as not there.

Waited at least 3.5 hours. No phone call returned after leaving name/number.

Called again to be told they finish at 9pm (it was 8:30pm) and would have to wait until morning or go to A&E and wait.

By now it was too late, my relative was feeling so ill she had gone for a walk. As worried called Police who were very helpful in everyway.

They found her and brought her back and spent time with us.

Did not hear from Crisis Teams at all. No follow-up/calls.

Just wait for the next Crisis to happen.

I think they let Musgrove Park Hospital down.