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"The care provided by the team has been exemplary"

About: Dumfries & Galloway Royal Infirmary / Rheumatology

(as the patient),

Over the past year or so I developed a form of generalised inflammatory arthritis and was eventually referred to the Rheumatology Team at Dumfries and Galloway Royal Infirmary. Although it took a few months for an appointment which was during the worst stage of things and I wished had been sooner, the care across the board from start to finish has been the best you could hope for.

When the appointment letter arrived it contained useful information and the lifeline of a direct phone contact to the team. This immediately put you in touch with one of the Rheumatology Nurse Specialists. They have been extremely helpful even before my initial appointment and subsequently. Being overwhelmingly limited by the disease and pain their compassion and sympathetic care has been a credit to their professionalism. The 3 Rheumatologists I have been treated by are amazing. They are everything you could hope for in a Dr, informed, good listeners and compassionate.

I have required an array of treatments to address my problems that are complex and the care provided by the team has been exemplary.

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Response from NHS Dumfries and Galloway 5 years ago
Submitted on 23/12/2015 at 15:12
Published on Care Opinion at 15:31

Thank you so much for this lovely feedback. I will make sure and share this with the team and I know they will be delighted to hear that their care was exactly what you needed.

I hope you are feeling better and able to enjoy christmas time when it comes.

Hazel Borland

Nurse Director

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