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"Lack of cleanliness in general surgery"

About: Royal Stoke University Hospital / General surgery

(as the patient),

I recently underwent a colonoscopy at the North Staffs City General.

While waiting to be treated, I visited the toilet on the ward.

As soon as I opened the door the smell hit me. The floor in front of the toilet bowl was streaked with blood and on the floor beside the bowl was a heavily blood soaked green doctor's gown.

Not the most encouraging experience when about to undergo a procedure.

I waited on the bed for over an hour to be taken into the treatment room. In this time no attempt was made to clean the room. I know that the staff were aware of the situation as someone had opened the window, possibly hoping that I would clear the smell. All this achieved was that the room was very cold and the patients were dressed only in hospital gowns, no dressing gowns were offered.

A member of staff visited the toilet while I watched, but no comment was made and no attempt was made to either clean the floor or remove the gown.

Hopefully it was only left over from the morning session,I feel that but the smell implied that it could have been there for several days.

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