"Talking to staff"

Tried to leave a review but I never said the right things, so it was rejected. A review is about how you found the department??? Well I found it ok. What I found hard was getting an appointment, getting someone to talk to, apart from an answer machine. Getting an appointment brought forward because of server pain. Got through to a manager (not a medical person) who said they will see what they can do! Medway is always in the news for the wrong reasons, let's give them a bit of respect, and maybe things will start to turn around.