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"Open Heart Surgery"

About: Blackpool Victoria Hospital

Just returned home following a quadruple bypass..have absolutely nothing but praise from the surgeons through doctors, anaesthetists and all levels of nursing staff, and physiotherapists ....truly professional in all regards.

A daunting experience for anybody, but made to feel at ease by all.....

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 10 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust
Submitted on 29/09/2015 at 12:41
Published on Care Opinion at 14:32


picture of Eleanor Walsh

Thank you taking the time to leave feedback following your recent surgery.

I am really pleased to hear that the teams were able to ensure that your experience was positive. The attitude and approach of our Staff is critical to delivering quality care and I am pleased that they were able to put you at ease during your treatment and were able to make such an excellent impression on you. I know the teams that you have identified will be glad to see your comments, which I will share with them, and wish me to pass on their own appreciation.

Thank you once more for your positive comments and I wish you well on your continued recovery.

Andrew

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