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Dart ward, excellent

Story from nhs.uk

"Dart ward, excellent"

About: Royal Devon & Exeter Hospital (Wonford)

I recently spent a short post op stay on Dart ward and would like to commend all the staff on the care given. Nothing was too much trouble and everything was done with humour and compassion. The lovely member of staff who called me madam when asking tea or coffee to the staff who gave overnight care made the experience a very positive one. The NHS should be very proud of the RD&E as it always delivers on every score from excellent admin, cleaning & catering, nursing staff at all levels and all done with constant financial pressure. Keep up the good work it is really appreciated.

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Responses

Response from Brenda Leaman, Patient Experience Lead, Royal Devon University Healthcare NHS Foundation Trust 9 years ago
Brenda Leaman
Patient Experience Lead,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 16/09/2015 at 08:41
Published on Care Opinion at 10:02

Thank you for taking the time to share your experience of your stay on Dart Ward at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.

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Response from Peter Brain, Volunteer, Healthwatch Devon 9 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 29/09/2015 at 15:36
Published on Care Opinion on 30/09/2015 at 09:20

Dear Lynette Billings

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

Thank you for responding tothis positive experience of professional care.

At Healthwatch we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss this or any health or social care issue with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain
Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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