"Staff kept everyone upbeat"

About: Victoria Hospital / General Surgery Victoria Hospital General Surgery KY2 5AH

Posted by deblorc (as the patient), 9 years ago

All you hear are bad reports on the NHS, so I was very wary when I had to go in to the Victoria Hospital, Kirkcaldy for an operation.
I should not have been concerned as when I entered Ward 31, I was greeted by the senior charge nurse and taken to my room. The staff on the ward were exceptional, especially the day shift nursing assistants, who went the extra mile to ensure your stay was comfortable.
A special thanks to N/A Sandra for my soup lol and S/N Sharon who were second to none. Full of laughs and kept everyone upbeat.

More about:

operation

Do you have a similar story to tell?

Responses

Louise Ewing

Clinical Service Manager, Older Adult Services,

Health & Social Care Partnership Fife Wide

Submitted on 08/09/2015 at 08:54

Published on Care Opinion at 09:35

Dear Deblorc
Thank you for taking the time to tell us about your positive experience which was great to hear. Coming into hospital is never easy and unfortunately it tends to be the bad news stories that make the headlines, which can be very frightening. I am sure the staff in Ward 31 will be delighted to receive your feedback as will the Management Team, so I will gladly share your post with them.
Your post has made me stop and think about the importance of positivity in the workplace and the important role of laughter, so today I pledge to make someone smile, thanks to you!
Wishing you a speedy recovery
Louise

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Louise Ewing

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Staff kept everyone upbeat

"Staff kept everyone upbeat"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k