"My mothers care during her last weeks Of life"

About: Royal Derby Hospital / Respiratory medicine

(as a carer),

it took palliative nurses at the hospital to push doctors to tell my mother and I that she had secondary lung cancer they seemed to forgot to tell us both it had also spread to her bones. I am a disabled carer for my mam and I was looking after her at home by myself during her last week of life I didn't get any support off a Macmillan nurse she didn't even bother phone me back. The only good thing was the care shown from Hannah Curtis.

My dad died 7 years ago of cancer and his care was disgusting I was hoping it might of improved as they forgot to tell my dad he had cancer they just sent him an out patient appointment to see an oncologist we had a do not recucitate on him but when his heart stopped they hadn't bother reading his notes and did cpr on him then lied to our faces when we went to see his body


Response from Shaw Poxon, University Hospitals of Derby and Burton NHS Foundation Trust 5 years ago
Shaw Poxon
University Hospitals of Derby and Burton NHS Foundation Trust
Submitted on 07/09/2015 at 10:52
Published on Care Opinion at 11:19

Many thanks for providing us with your feedback regarding your late mothers recent care. Firstly however, may we offer you our sincere condolences on the sad loss of your mother and indeed, your late father 7 years ago. We were extremely sorry to hear that you felt the care provided to your late mother had not been of the standard you were expecting. We would very much like to look into this matter in more detail and respond to you more thoroughly, however we would need more personal information to enable us to do so. If this is something you would like us to do then may we suggest that you contact our Patient Advise & Liaison Service (PALS) on email dhft.contactpals@nhs.net or via their Freephone telephone number 0800 7837691 who would be happy to assist your further.

Many thanks once again for taking the time to provide us with your feedback and once more, please accept our deepest sympathy on your recent sad loss.

Kind regards

The Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust

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