"Ward 7A - Royal Liverpool Hospital"

About: The Royal Liverpool University Hospital The Royal Liverpool University Hospital Liverpool L7 8XP

Posted by Julzb32 (as a staff member posting for a patient/service user), 9 years ago

I am currently on ward 7A of the Royal Liverpool Hospital and have been here for a week. Some of the treatment I've received since I was admitted has been poor. I am vegetarian and have been served meat, a particularly disruptive patient was admitted to the ward and a lot of the nurses time were taken up with him to the detriment of the rest and today my mum was shouted at by a nurse when she was trying to explain about our plans for the day. I also keep getting promised a scan which doesn't happen.
Posted by Healthwatch Liverpool on behalf of the patient.

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Royal Liverpool and Broadgreen University Hospitals NHS Trust

Submitted on 24/08/2015 at 09:55

Published on Care Opinion at 14:13

Thank you for your comment. We are sorry to hear about your experiences. We understand that our PALs and complaints team has received a complaint about this, which they are looking into. If you need any further assistance during this time, then please contact PALS@rlbuht.nhs.uk or call them on 0151 706 4903/2265. Thanks.

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