"Positive Doctor at ophthalmology appt"

About: Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF The Shrewsbury and Telford Hospital NHS Trust The Shrewsbury and Telford Hospital NHS Trust Shrewsbury SY3 8XQ

Posted by Flier844 (as the patient), 10 years ago

Although the doctor was delayed due to traffic, I and the other patients were kept informed of the delay and given a choice to make another appointment. The doctor was positive and provided a good explanation following the visual field test that had previously been carried out
A further appointment will be made in ¾ months.

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Lindsay Barker

PALS Manager,

The Shrewsbury and Telford Hospital NHS Trust

Submitted on 05/10/2015 at 15:11

Published on Care Opinion at 16:09

Good afternoon,

Thank you for your feedback. I am pleased to hear that the Ophthalmology Team kept you informed of how the clinic was progressing that day and that you found the Doctor gave a good explanation of the procedure he/she carried out.

I will ensure this feedback is relayed to the Ophthalmology Outpatient Department.

With kind regards

Lindsay Barker
PALS Manager
Shrewsbury and Telford Hospital NHS Trust

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Positive Doctor at ophthalmology appt

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