"Fast & thorough service at minor injuries, Northern General"

About: Northern General Hospital

(as the patient),

Just a quick thanks. Arrived at A&E, was dealt with promptly and efficiently, redirected to minor injuries. Asked directions of a cleaner who was very surly and unhelpful, but all was plain sailing after that! Waited half an hour or so in a crowded, slightly grubby waiting room then seen by a bright, enthusiastic doctor who checked me out thoroughly, patched me up and sent me on my way. Although the clinic was clearly pretty busy they were working quickly and as a team. In and out in an hour and on a Bank Holiday too - well done!

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