Text size

Theme

Language

"Nurses smile and treat everyone with compassion"

About: Norfolk & Norwich University Hospital / General surgery

(as the patient),

I was admitted to NNUH via A&E to Dilham Ward. I don't have enough words to express how much I felt cared for and how hard working and patient is the staff there.

Nurses and carers working in Dilham ward are example for the most professional and dignified care I have been under. For the first time in my life I felt that I would stay because the care was so brilliant.

As a healthcare professional myself I could not find even one fault or something negative to say about their work or professional attitude.

Nurses and care staff work very hard, all day/ night long. At times I could see their tired eyes but they still smile and treat everyone with same compassion respect and care.

I would like to say special thanks to RN Charlotte, RN Maria, RN Hayley, and the care staff- Hayley, Delia, Emma. You are example for your profession.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 10 years ago
Janice Bradfield
Senior Communications and Membership Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 06/08/2015 at 09:52
Published on Care Opinion at 12:36


What a lovely comment for our staff to receive. The team will be delighted with your feedback so thank you for taking the time to give us your feedback.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k