"The staff have been exceptionally good"

Whilst I am a long term patient at your hospital and have to say that my experience has been at times stressful and less than pleasurable to say the least- I have also had a couple of visits to your MRI scanners on behalf of the Women's Hospital since 2013. On both occasions the staff have been expectionally good.

On the first occasion there were plans to adminster a drug to improve the image, however I explained to the Radiographer that congenital condition that already achieved the effect of the drug. She listened to me and came up with compromise. She put in the Butterfly ready to administer the drug but preformed prescan the drug was not required and just procceded without. She was also patient when on the safety questionnaire there were things she was not made prior to my arrival as it was incident that occurred less than week before MRI and was treated at Birmingham Children's. Instead of just cancelling the scan she fetched the Radiologist to ask if it was ok proceed, despite this taking sometime.

My second experience this last weekend was actually as good for all the things that could of happened. Since the previous MRI I have had a Reveal Device implanted on my chest. The requesting doctor from the Women's alerted Radiology to this and provided model details on the request form. This meant that their was no mad panic to find out if the device was MRI compatible or to find what the conditions under what conditions for scanning were. This meant Radiographer knew exactly how to approach it and question ask in order to find out if correct procedure prior to scanning had occurred. This was really important as their no doctors easily accessible to her as I was about to find out.

Unfortunately, and not the Radiographer fault at all, we had not been made aware that images requiring contrast had been requested. Due to only having a single kidney and no upto date blood test, she had to turn round she could not perform these images. Whilst there is no national guidance to say there should blood test and I do not believe trust procedures require it either, since my QE consultant had previously said as I do not have renal disease so I do not need a blood test for MRI with contrast and she a a specialist interest in MRI application in her specialty, however I do know from experience a grey area and respected her exercising caution with impecible manners and exercising intuition by performing all the other images that had been requested rather then send me way having done nothing. Meaning at worst I only have to return for the one last Image/Image sequence.