Leeds City Council claim to be dementia friendly but I have found it impossible to access any services without "inside" assistance and even then waited 6 weeks to get a Carer's Emergency Card.
My Wife has been referred for help accessing toilet, having already had a fall. First referral was in Feb, nothing heard. Subsequent request led to nothing.
A direct referral by TEWV NHS Trust who outlined what was needed has resulted in a letter merely saying we are busy. The person from TEWV was unable to speak directly to a human being but only able to leave a message. She outlined exactly what was needed to save time. She also commented that if I was in N. Yorks she would be able to go and pick up the equipment herself.
Leeds City Council is a total joke as far as I am concerned and I am contemplating drawing media attention to this debacle. I have raised issues with CEO and Helath & Well being Cllr. The latter did not even reply.
"Unable to get help from Leeds City Council"
About: Leeds Leeds
Posted by Completely letdown (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Clare Wyke
Update posted by Completely letdown (a carer) 10 years ago
See more responses from Dominic Wyatt
Update posted by Completely letdown (a carer) 10 years ago