Text size

Theme

Language

"Praise and complaint"

About: Kent & Canterbury Hospital

I had to visit the ophthalmic out patient dept of kent @Canterbury hospital on 28th April this year. Apart from having to wait over an hour to be seen, once I was seen the nurse was quick, efficient polite and very helpful. The Dr. I saw was the same. My problem is I need to contact this dept and would like to do it by email but nowhere can I find an email address. In this day and age I would have thought that this was far more efficient to communicate with emails than phone calls as there were no chance of misunderstandings when it's in writing. I also do not access to a phone readily.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sally Smith, Chief Nurse and Director Of Quality, East Kent Hospitals University NHS Foundation Trust 10 years ago
Sally Smith
Chief Nurse and Director Of Quality,
East Kent Hospitals University NHS Foundation Trust
Submitted on 26/05/2015 at 16:23
Published on Care Opinion at 17:00


picture of Sally Smith

Dear Ms MArsden,

Please email me with your details and I will ask one of the management team to get in touch with you straight away. My email is: sally.smith2@nhs.net

I do hope you are well.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k