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A & E and Ward 23

Story from nhs.uk

"A & E and Ward 23"

About: Arrowe Park Hospital

My wife has been in resus and then on ward 23. I cannot possibly put into words the kindness and professional attitude taken by all staff in both area. Everyone has been so attentive to her needs and i cannot speak highly enough of the ward. Again, the response time and professional actions of the 999 staff & Ambulance Team no doubt saved her life and should be praised as well. My wife has needed all these services many times in the last five years and Arrowe Park Hospital has never let us down yet. Thank you once again.

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Responses

Response from Arrowe Park Hospital 10 years ago
Arrowe Park Hospital

Submitted on 13/04/2015 at 12:39
Published on nhs.uk on 15/04/2015 at 01:01

Thank you very much for your kind comments. We are extremely grateful that you have taken the time to provide this feedback. Our staff work hard to try to ensure that a patient’s experience whilst at the hospital is as pleasant and comfortable as possible, and they are always considerably heartened and motivated on learning how much their efforts have been appreciated. We have passed your kind sentiments to staff in our Emergency Department and on Ward 23. If we can be of further assistance in any way, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. Wirral University Teaching Hospital NHS Foundation Trust

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