I am a regular visitor to Ophthalmology outpatients department and find that I normally have to wait for up to two hours past my appointment time. As a wheelchair user I find a complete lack of facilities for wheelchair users. Due to the long delays there are often a number of wheelchair users waiting. We are left in the corridor (which is also a waiting area) and often have to be moved to let other users past. Not a nice feeling. I feel the staff have little understanding (and/or training in diversity) of chair users. These long delays for outpatients must also be contributing to the parking problems in the hospital car parks.
"Consistently long waits in Eye Dept Outpatients"
About: Conquest Hospital Conquest Hospital St. Leonards - on-Sea TN37 7RD
Posted via nhs.uk
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