As a patient attending the new Community Health Centre in Rotherham I was dismayed to experience the way I was called for treatment.
A disembodied voice from the direction of a recessed corridor called out my name and as I had not been told what to do I had to make my way towards the sound where the triage nurse was waiting for me.
I never saw a doctor.
There were approx 20 people chatting and children running round as they waited and this was not a clear and welcoming way to be called for an appointment.
Anyone hard of hearing would have been at a disadvantage.
"Lack of Dignity"
About: Rotherham PCT Rotherham PCT Rotherham S66 1YY
Posted by Billh (as ),
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