My dad went into John Taylor hospice in April 2014.
The day staff were truly amazing and couldn't do enough to make us feel calm and help my dad feel safe. They explained what was going to happen to prepare myself and my mom for my dads eventual death.
The same can't be said of a member of night staff who was cold and very matter of fact that my dad would die. The other staff were lovely and supportive, my dad died the next morning when we were all present.
After he died the staff washed, shaved and changed his pajamas and maintained his dignity that I cannot ever thank them enough. Majority of the staff made his death bearable for us.
We were referred to the Marie Curie nurses from Good Hope hospital but it felt like instead of giving the comfort and reassurance that he needed my dad was told he would die sooner than he thought. We also had Macmillan nurses the first called Sarah was exceptional and provided amazing care. The nurse following that we only saw once and they were cold and matter of fact. They could never be reached on the telephone leaving us very much on our own when things were at their darkest.
"My dads death"
About: Birmingham Hospice – Erdington Birmingham Hospice – Erdington Birmingham B24 0DF
Posted by NJB25 (as ),