Very impressed with booking process and the consultation with the doctor. He was very thorough and explained clearly.
However I was seen 25 minutes late and the receptionist failed to advise me on arrival that the consultations were running late. She knew they were, because she told me when I queried the delay, 20 minutes after my appointment. It should be seen as normal practice to inform patients on arrival of any delays.
"Very impressed with booking process and the consultation with the doctor"
About: Shropshire and Staffordshire Shropshire and Staffordshire Telford referral and quality service (TRAQS) Telford referral and quality service (TRAQS) TF7 4BF
Posted by Shell236 (as ),
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