"Cardiac Outpatient Appointment"

About: Queen Elizabeth The Queen Mother Hospital / Cardiology Queen Elizabeth The Queen Mother Hospital Cardiology CT9 4AN

Posted by Daisytwo (as the patient), 10 years ago

All the members of staff who were involved in my visit to the outpatient department (receptionist, nurses and consultant), were welcoming, kind, friendly and reassuring. I arrived feeling scared but went away feeling reassured.

More about:

cardiac

Do you have a similar story to tell?

Responses

Julie Pearce

Chief Nurse + Director of Quality + Operations,

East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 10/01/2015 at 17:30

Published on Care Opinion on 12/01/2015 at 10:37

Thank you so much for your feedback, I am so glad we were able to care for you so well and reassure you. We are so proud of our staff who proved a fantastic service to all of our patients.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Julie Pearce

Story summary

What was good?

staff

How did you feel?

Activity

Show your support

Have you experienced something like Daisytwo did, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Cardiac Outpatient Appointment

"Cardiac Outpatient Appointment"

Responses

Keyboard Shortcuts