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Prompt, efficient and friendly manner

Posted By Madame Defarge

"Prompt, efficient and friendly manner"

About: Raigmore Hospital / Ophthalmology

(as the patient),

I have been for a consultation with an ophthalmologist and will shortly be receiving an appointment to have the first procedure. Despite the waiting area being crowded and the nurses being extremely busy I was dealt with promptly, efficiently and in a friendly manner.

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Responses

Response from Linda Kirkland, Interim Director of Operations, Raigmore Hospital, NHS Highland 10 years ago
Linda Kirkland
Interim Director of Operations, Raigmore Hospital,
NHS Highland

Submitted on 07/01/2015 at 18:25
Published on Care Opinion at 20:47

Dear Madame defarge

Thank you so much for taking the time to feedback on your recent visit. You are quite correct it is a busy department but I am so pleased that we looked after you so well. I will make sure your comments are passed on to the team. Many thanks Linda

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