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"Bolton Royal - Cardiology unit"

About: Royal Bolton Hospital / Cardiology

(as the patient),

I am extremely displeased with my treatment at Bolton Cardiology unit. I did have an event monitor fitted in September 06 and returned it to the Cardiology unit in early October 2006. In that time I was told that teh consultant would see me in three weeks. I was then told to go to my doctors as they had sent a follow up letter. They hadn't, they had sent my initial appointment letter 3 times! I then recieved an appointment for the mid Feburary 2007 which I booked the day off of work for. However, one hour and 30 minutes before my appointment, I was informed that he was off sick. I then had to make a further appointment and the earliest they could give me was the 16th April! I would like to say that I have now been waiting for a consultation for the treatment of my condition for 6 months and I find that uterley disgusting and pity the patients who had to wait longer. There is only supposed to be a three month waiting list.

When I did see the Conslutant he tried to tell me that I should loose weight, even though I am only 7st, 12. I felt he thought I was making it up and did not seem to have read my file.

I would like to thank Dr Graham Lockett of Lever Chambers Orthopaedic clinc.

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Response from 16 years ago
Submitted on 24/07/2007 at 12:04

We apologise for your poor experience and the delays due to cancellation of clinics. The Trust is currently reviewing how it manages follow-up patients in all specialties and we have ensured that your experiences have been forwarded to the Cardiology team.

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