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"Strange booking system"

About: King's College Hospital (Denmark Hill) / Diabetic medicine

(as the patient),

1) What is good about this clinic?

a. Seeing the same doctor every time. The appointment booking system is really weird where you have to wait to be contacted and told you can now contact the hospital to make an appointment. Just send me an appointment!

2) What could work better for you about this clinic?

a. More support with the psychological problems, e. g. eating disorder, depression

3) Is there anything that could improve the experience of loving with diabetes in between clinic visits (apart from the diabetes going away)?

a. --

4) How easy is it to contact the diabetes team for advice in between clinic visits?

a. Easy – as I am able to send an email

5) What sort of contact would you prefer between visits (if any) email/skype/face to face/telephone?

a. Email/telephone

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Responses

Response from Helen Rogers, Consultant Nurse for Diabetes, Kings College 9 years ago
Helen Rogers
Consultant Nurse for Diabetes,
Kings College
Submitted on 02/12/2014 at 14:05
Published on Care Opinion at 15:21


Thank you for your feedback about the booking sysem. It is strange isn't it! It's helpful to hear people say this so that we can feed that back to the clinic organisers.

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