"From start to finish the whole experience was positive"

About: University Hospital Wishaw / General Surgery (Wards 16-18)

(as the patient),

Had operation in Wishaw General for Sinus By Dr Komolafe.

Very good care and prep by all involved felt very calm all day after being nervous before it due to the good staff in the unit. nursing staff very helpful and caring both before and after operation. Very calming and relaxing to see that you have good natured nursing staff around you at a time when you are full of nerves and worry about what would happen.

From early morning arrival to afternoon discharge the whole experience was positive, communication from all staff was excellent. Everyone was so upbeat and made me feel at ease.

Thanks all involved.

Responses

Response from Marion Mark, Director of Hospital Services, University Hospital Wishaw, NHS Lanarkshire 5 years ago
Marion Mark
Director of Hospital Services, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 06/10/2014 at 15:40
Published on Care Opinion at 17:00


picture of Marion Mark

Dear Thewell2014

I hope you are recovering well from your Sinus operation I will pass on your kind comments to Mr Komolafe and the nursing staff. They will be pleased to hear that you felt calm and relaxed throughout your stay and that they made you feel at ease. I am pleased that you found that staff communicated with you effectively.

Thank you for taking the time to post your comments so quickly after your stay I wish you a speedy recovery.

Best Wishes

Marion

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