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Lancashire Cardiac Centre. Visit 23 rd September...

Story from nhs.uk

"Lancashire Cardiac Centre. Visit 23 rd September..."

About: Blackpool Victoria Hospital

Dear Sirs, I thought that now was a good time to write a review about the wonderful treatment I have received over several years as an outpatient. Yesterday I was discharged back to care of GP. The medical and support staff have always treated me with the utmost respect and courtesy and yesterday was no exception. You may have to edit this to remove names I don't know, but yesterday I was seen by one of the registrar's. What a gentleman and the best thing about him was his courteous manner. He listened intently when I was talking to him, not writing down or typing away on a keyboard. I appreciate that names may be removed but I hope that there is some way to express my thanks to The Cardiac Centre in general and this registrar in particular. How lucky we are to have the NHS something I for one have every causeto be thankful for.. Thank you once again.

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Responses

Response from Paul Jebb, Assistant Director of Nursing (patient experience), Clinical Governance, Blackpool Teaching Hospitals NHS Foundation Trust 9 years ago
Paul Jebb
Assistant Director of Nursing (patient experience), Clinical Governance,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 13/10/2014 at 15:08
Published on Care Opinion at 16:05

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David,

Thank you for taking the time to leave feedback on your care and treatment in the Lancashire Cardiac Centre, Blackpool Victoria Hospital.

I am so pleased to hear that the staff have treated you so well at each visit. I will be passing your kind words through to the Matron, who will be able to share this with all the teams involved in your care.

Best wishes for the future,

Paul Jebb

Assistant Director of Nursing (Patient Experience)

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Response from Blackpool Victoria Hospital 9 years ago
Blackpool Victoria Hospital

Submitted on 16/10/2014 at 09:33
Published on nhs.uk on 17/10/2014 at 04:00

Thank you for taking the time to leave feedback on your care and treatment in the Lancashire Cardiac Centre, Blackpool Victoria Hospital. I am so pleased to hear that the staff have treated you so well at each visit. I will be passing your kind words through to the Matron, who will be able to share this with all the teams involved in your care. Best wishes for the future, Paul Jebb Assistant Director of Nursing (Patient Experience)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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