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Was in and out in an hour

Posted By Maisie1234

"Was in and out in an hour"

About: Wexham Park Hospital / Trauma and orthopaedics

(as a parent/guardian),

Took my son when he broke his wrist and also to the Fracture Clinic a few days later. Was in and out in an hour each time. Thanks to Jo Anne in particular in A and E.

With the recent history of Wexham Park I was planning to bypass and go to the John Radcliffe but we had a good experience. I can see the hospital is really trying to improve. Well done! Also like the car park where you pay after you leave - not before where you have to guess how long an appointment will take.

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Responses

Response from Heatherwood and Wexham Park Hospitals NHS Foundation Trust 10 years ago
Heatherwood and Wexham Park Hospitals NHS Foundation Trust

Submitted on 22/09/2014 at 16:46
Published on Care Opinion on 23/09/2014 at 15:41

Dear Maisie1234

Thank you so much for taking the time to leave a review on your son's visit to Wexham Park A&E department. It is great to hear that your experience was a positive one and that you can see we are really trying to improve. I will pass your comments on to lead nurse Joanne Hawkes who will be delighted to share with the team.

I hope your son continues to recover well

Kind Regards

Claire Marshall

Associate Director of Patient Experience and Public Involvement

Response from Wexham Park Hospital 10 years ago
Wexham Park Hospital

Submitted on 05/05/2015 at 15:14
Published on nhs.uk on 07/05/2015 at 01:02

Thank you for taking the time to leave your feedback. I am pleased to hear that your son had a good experience and the changes are making a difference. I will pass your comments onto Jo and the team. I hope your son is recovering well Best Wishes Claire Marshall Head of Patient Involvement

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