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Good care on Ward 5A, Raigmore Hospital Inverness

Posted By October

"Good care on Ward 5A, Raigmore Hospital Inverness"

About: Raigmore Hospital / Geriatric Assessment

(as a relative),

My Father has had a recent stay of five weeks in Ward 5A, the Care of the Elderly ward. On my visits the ward was always fresh and clean and the staff responded to the needs and requests of the patients with efficiency and good humour. George gave time to the patients and never showed frustration at what was sometimes repetitive but necessary work.

As a relative visiting from some distance it is comforting to know that the care is of such a good standard.

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Responses

Response from Susan Brimelow, Chief Inspector, Healthcare Environment Inspectorate, Healthcare Improvement Scotland 9 years ago
Susan Brimelow
Chief Inspector, Healthcare Environment Inspectorate,
Healthcare Improvement Scotland

I have a team of Inspectors who inspect hospitals in Scotland. We check that hospitals are meeting National Standards and we are independent of Scottish Government and NHS Health Boards we inspect. We have members of the public working with us as volunteers and they come on inspections with us to bring a patient and public view to all our work.

Submitted on 28/08/2014 at 16:30
Published on Care Opinion on 29/08/2014 at 10:00

I have read your comment and I am pleased to note you found Ward 5A Raigmore hospital was always fresh and clean when you visited your father.

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Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland 9 years ago
Maimie Thompson
Head of Public Relations and Engagement, Chief Executive's Office,
NHS Highland

Submitted on 11/09/2014 at 10:28
Published on Care Opinion at 11:03

picture of Maimie Thompson

Dear October

Thank you for your feed-back. I am sorry your dad had such a lengthy stay but I am really pleased you were happy with his care. I hope your dad was too.

If there is anything you feel we can improve upon – no matter how small – do please let us know.

I do hope your dad is feeling very much better.

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