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"Kindness it's self"

About: Norfolk & Norwich University Hospital / Ophthalmology

(as the patient),

I commented earlier about the wonderful reception I received from the Nelson Day Unit at the Norfolk and Norwich University Hospital, when rearranging surgery dates. Now I want to thank everyone involved in my care, following the operation on Monday.

The nurse who completed the pre-assessment two weeks, the nurse who supported me on the day (and made me a great cup of coffee! ) to the surgical team who were wonderful - kindness it's self.

I have commented now on two experiences of the NNUH, and really wish more patients would express their appreciation and comments, at a time when the NHS is struggling to meet our ever increasing demands on their serivices - Thank you all at the NNUH - you are doing a great job!

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 10 years ago
Janice Bradfield
Senior Communications and Membership Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 26/08/2014 at 10:41
Published on Care Opinion at 15:35


We are pleased to hear that your procedure went well on the Nelson Day Unit and your kind comments will be passed to the team.

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Response from Norfolk & Norwich University Hospital 10 years ago
Norfolk & Norwich University Hospital
Submitted on 20/04/2015 at 16:27
Published on nhs.uk on 21/04/2015 at 01:00


Thank you for telling us about your experience in the Nelson Day Unit. Your comments will be passed to the team.

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