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"Specsavers: Found it friendly, efficient and considerate"

About: Telford referral and quality service (TRAQS)

(as the patient),

I found it friendly, efficient and considerate. I was able to ask as many questions as I wanted and was answered full. My hearing problem was explained very clearly, as was using the equipment which was recommended. I would not hesitate to support friends who are wondering whether to take the same course.

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Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 7 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG
Submitted on 27/08/2014 at 15:37
Published on Care Opinion at 15:51

Dear Cold697

Thank you for sharing your positive experience with the TRAQS team following your recent appointment with the Specsavers Hearing Service.

I am pleased that the service exceeded your expectations and that you would be happy to recommend their service to your friends.

Thank you again for taking the time to share your feedback with the team and we hope that your are benefiting from your treatment.

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