Text size

Theme

Language

"Eternally grateful for care"

About: Stepping Hill Hospital / Maternity care

(as the patient),

I must say that I have received the best maternity care I could possibly wish for!

At 29 weeks of pregnancy I was diagnosed with OC (Obstetric Cholestatis) and went into early labour. They managed to stop the labour and the care I received with foetal monitoring as there was a higher risk of stillborn was second to none. I went for a minimum of twice weekly check ups on ADU and the midwives were sensational. Jo, Ann and Sarah were brill, recognised me straight away, and I built a good rapport with them.

The doctors were out of this world particularly Dr Ravi! His manner and care were amazing, again I built up a fantastic rapport and would often bump into him in the hospital and he knew who I was and would ask me how, me and the baby were doing! At 35 + 6 weeks the lovely doctor (sorry no name but I think she was African and wore a headscarf) said I needed to be induced the next day as things had got more dangerous for baby, the next day I was brought in and induced, again the midwives on Delivery were amazing, I never felt I had received nothing but the top level of care.

In the end I had a student midwife Sian (monitored by Charlotte) deliver our beautiful baby girl and both the midwives had a high level of care and etiquette, I can't thank them enough. I was then moved to Mat 2 and looked after by student midwives, who helped me with breastfeeding and post natal care, again top marks!

The Maternity services were above and beyond and I would highly recommend for anyone having a baby. I would also like to pass on my many many thank yous to everyone who helped with the care of myself and my little girl .

I'm eternally grateful! Thank You

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Cath Marsland, Head of Risk and Patient and Customer Services, Stockport NHS Foundation Trust 10 years ago
Cath Marsland
Head of Risk and Patient and Customer Services,
Stockport NHS Foundation Trust
Submitted on 01/10/2014 at 11:39
Published on Care Opinion at 16:05


Congratulations on the birth of your daughter and I have shared your thanks with the relevant team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Stepping Hill Hospital 10 years ago
Stepping Hill Hospital
Submitted on 20/04/2015 at 12:55
Published on nhs.uk on 21/04/2015 at 01:01


Thank you very much for taking the time to provide such positive feedback, and congratulations on the birth of your daughter! I will pass your comments to the whole maternity team involved in your care, and I am sure it will mean a lot to them to read your feedback. Thank you. Kieren Done Complaints and Customer Service Team Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k