As a family, we feel totally disappointed in the Mental Health System within Foundation House, Taunton. Having been excluded from services, due to being too ill and left without any support in place, I was told to use A&E/call police or Ambulance if I wanted to self harm when feeling unwell.
The only bonus is the fact that they have said that they can actually make the situation worse, so admitting failure has to be a good thing, which usually doesn't happen.
Now every time I feel unwell I have to use emergency services, who have been excellent in every way, and they are available 24/7, they are not verbally abusive and they have loads of compassion. Well done to these people who are not even experts.
"Unsupported by staff at Foundation House, Taunton"
About: Somerset NHS Foundation Trust / Adult community mental health Somerset NHS Foundation Trust Adult community mental health TA6 4RN South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY
Posted by Change (as ),
Responses
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Update posted by Change (a service user) 9 years ago
See more responses from Karen Howard-Grenville
Update posted by Change (a service user) 8 years ago