"fantastic service at GP practice"

About: NHS Ayrshire & Arran NHS Ayrshire & Arran

Posted by mrsb (as the patient), 10 years ago

Had a gp appointment at a medical practice recently regarding results, while there I asked the dr about my toenail having had problems in the past with it. Dr decided to remove toenail and asked if I could be back at the surgery for 3 to have the minor surgery.

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Eunice Goodwin

Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,

NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 19/06/2014 at 12:41

Published on Care Opinion at 12:44

Dear mrsb,
I am very glad you got a speedy resolution to your toenail problem that is excellent. Sometimes it is the 'seemingly smaller things' that can grind us down and affect us in ways that others don't always understand. I hope you are now able to enjoying walking in this fabulous weather we are having. Thank you so much for sharing this with us,
Kind regards,
Eunice

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