"poor"

Too many unqualified care staff ,whos answers are"" i have only been here a few days,i dont know,"not enough doctors,patients food left on side to go cold while they wait for some one to possibly come and help them eat,no staff to help older people to toilet so put in pads when they are not incontinent,then end up with urine infections and a catheter,lack of staff to give drinks on a regular basis,if this was a care home they would be shut down.