"Plastic Surgery Unit Is A Joke"

I have visited the Plastic Surgery Unit twice for an ongoing problem. Firstly appointments should be called Apointlessments. As that's exactly what they are. The first time I went I waited 3 hours and 45 minutes to be seen, I wasn't the only one. The second time I waited 2 hours and 37 minutes to be seen for a 5 minute consultation which they could have wrote in a letter to tell me that even though I pay for the NHS service they can't help me so I have to live with my ongoing pain and discomfort. So 3 years down the line from my initial surgery at Wansbeck Hospital where my surgery was botched and I'm left with constant discomfort and a hideous scar for all to see and I'm told to get on with it. We'll thank you NHS, you have clearly failed in your ability to help me as an individual. All you saw was £££ that clearly I'm not worthy of needing spent on me. If I knew then what I know now I would have told u all to go run and jump and put my hand in a vice and fixed the problem myself.