I telephoned my medical centre today to make an appointment with my GP at Helensburgh Medical Centre to be asked by a receptionist why I want to see a GP. I really feel this is very inappropriate to be asked if this is a personal issue and it shouldn't be a for a receptionist to ask. it would be nice if they sent letters about this to patients before asking on the phone as the receptionists are not doctors to ask these type of questions. the practice really needs to re-think doing this as I am very reluctant to discuss my personal issue on why I want to see the doctor
"Being asked why I want to see a doctor"
About: NHS Highland (Health) NHS Highland (Health)
Posted by waterloo (as ),
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See more responses from Maimie Thompson
Update posted by waterloo (the patient) 9 years ago