My father had another admittance to A&E yesterday and whilst there was sent round to Xray.
His xray was done but 40 mins later we were still waiting on a porter to take his trolley back to A&E. A porter arrived and started to move a lady who was just out of xray and I asked if he knew if anyone was coming for us. The reply - 'I don't know hen am just a porter!' When people are feeling vulnerable, tired and emotional this was not very helpful and infact a bit rude it seemed to us.
When I spoke to xray staff they were very helpful and made another call for someone to come for us, so I thank them.
"Unhelpful Porter"
About: University Hospital Ayr / Accident & Emergency University Hospital Ayr Accident & Emergency KA6 6DX
Posted by weenor (as ),
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