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"At times the communication could have been better"

About: Victoria Hospital / Rapid Cancer Diagnostic Service (RCDS)

(as a staff member posting for a patient/service user),

Following a referral by my GP I was quickly contacted by the Rapid Cancer Diagnostic Team at Victoria Hospital.  The staff on the RCDS team were very fast at dealing with my case and organised various tests and scans.  The initial scan was not clear so I had a second one.  The scan showed a slight issue so I was referred to another department.  The result of this was an issue with my blood sodium levels plus other complications and I was admitted to hospital. This all meant that I would need chemotherapy of some kind.

The RCDS part of my care was very fast but then it took some time for other departments to come back to me. I wondered if a broader pair of eyes on my initial scans would have meant things happened more quickly after the RCDS scanning. 

I am now on my third round of chemotherapy and all the staff are very attentive and pleasant.  My care has been very good but at times the communication after the RCDS could have been better. 

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