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"Made me feel cared for and comfortable"

About: University Hospital Hairmyres / Elective Orthopaedics (Ward 7) University Hospital Hairmyres / Radiology

(as the patient),

I accepted a cancellation to get my hip replacement surgery recently and today sitting at home with recovery now on my horizon..

Where I appreciate many folk cope with similar ailments and know only too well that journey of pain through the deterioration of the hip but the past 2 years in particular have been incredibly hard for me managing the pain, and the effects of the pain meds being the main focus to my everyday.  

I truly am in awe of those that live with pain everyday - it can be all consuming and affects soo much of our daily lives. 

However, sitting here today I wanted to take the time to thank all those involved during my time in hospital.  From the kind + thoughtful porters that take you to all the different dept for x-rays/scans etc to the surgical and nursing staff within ward 7 that made me feel cared for and comfortable - all that made such a difference for me and now eternally grateful to get back to living again.

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Responses

Response from Maggie Smith, NHS Lanarkshire 7 hours ago
Maggie Smith
NHS Lanarkshire
Submitted on 27/01/2026 at 12:32
Published on Care Opinion at 13:05


Morning Cruzgz33,

Thank you for taking the time to write this lovely care opinion feedback.

Glad to hear your surgery went well and your recovery is going smoothly.

We endeavour to deliver the best care and provide our patients with excellent person centred care.

I will pass on your message of thanks to all staff involved in your care.

kind regards

Maggie Smith

ward 7 Charge Nurse

Hairmyres

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Response from Lisa Turki, Deputy Radiology Services Manager, Radiology, UHH, NHS Lanarkshire 6 hours ago
Lisa Turki
Deputy Radiology Services Manager, Radiology, UHH,
NHS Lanarkshire

Deputy Radiology Services Manager

Submitted on 27/01/2026 at 12:55
Published on Care Opinion at 12:55


Dear cruxgz33,

Thank you for taking the time to share your lovely feedback.

I am delighted to hear that when you attended the Radiology Department for your X-rays, the staff looked after you so well and helped you feel comfortable and cared for.

I will ensure your kind comments are shared with all the radiology staff.

Wishing you a smooth and speedy recovery from your hip replacement.


Kind regards,

Lisa

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