"It was a reassuring experience"

About: Outpatients / Pre-op Assessment Unit Outpatients Pre-op Assessment Unit FK5 4WR

Posted by Scozzie19 (as the patient), 9 hours ago

I recently had my pre-op appointment at FVRH for an abdominal hernia repair.
I was taken on time. Both Kendra and Isla were friendly and professional.
They worked very well as a team, with Isla taking a very careful history, and Kendra completely blood tests, ECG and BP etc. Both were informative and helpful re my questions.
It was a reassuring experience ahead of my surgery.
Many thanks 😊

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Sandra Myles

SeniorCharge Nurse, Pre Op Assessment,

NHS Forth Valley

Submitted on 27/01/2026 at 12:12

Published on Care Opinion at 12:12

Dear Scozzie19
Thank you for taking the time to leave your feedback, I am delighted to hear that your journey was positive and reassuring, which at time that may have been quite stressful for you.
It is a lovely morale boost to all staff to hear that they care they are delivering makes a difference to you, I will gladly pass on your lovely comments to both Kendra and Isla along with the rest of my team.
May I also take the opportunity to wish you all the best with your planned surgery and a speedy recovery afterwards
Kind regards
Sandra

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