"Colonoscopy Day procedure"

About: Daisy Hill Hospital / Endoscopy Day Unit Daisy Hill Hospital Endoscopy Day Unit Newry BT35 8DR St Luke's Site / Pre-operative Assessment St Luke's Site Pre-operative Assessment Portadown BT63 5QQ

Posted by Day patient13 (as a relative), yesterday

Writing this for my dad who was very impressed with this service .
Information about the preparation prior to the procedure was excellent . Verbal instructions over the phone and the information leaflets were very easy to follow.
On the day of procedure there was a short delay however staff kept him informed frequently. Staff before, during and after the procedure were excellent . Extremely friendly and explained everything to him.
He could not fault this service nor their staff as they made a procedure he was apprehensive about very seamless and informative

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Marti McKenna

Lead Nurse, Surgery and Clinical Services Directorate,

Southern Health and Social Care Trust

Submitted on 27/01/2026 at 11:37

Published on Care Opinion at 11:37

Thank you for taking the time to share the experience you and your father had in DHH DPU. I am sorry your father had a delay in his pathway on the day but with good communication the team were able to keep him updated and aware of the clinical pressures of the day. I will share your feedback with the team, I am very happy that your visit was a positive one,
Kind regards,
Marti Mc Kenna
Lead Nurse for Endoscopy

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Southern Health and Social Care Trust

Submitted on 27/01/2026 at 11:53

Published on Care Opinion at 11:53

Many thanks for taking the time to leave an honest opinion of the recent care your dad received through our Endoscopy service.
It was a lovely read. I am glad his experience was good and made the whole process less worrying. We pride ourselves in providing a high standard of quality patient care to all our service users and family involved. I will pass on your appreciation and thanks to my nursing staff and team. A special thanks will also be passed on to our Pre assessment for Endoscopy team who use a helpful telephone service with patients.

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