"They explained everything and reassured me"

About: Outpatients / Pre-op Assessment Unit Outpatients Pre-op Assessment Unit FK5 4WR

Posted by Alewz36 (as the patient), 3 hours ago

Went in for pre op to get gallbladder removed and the nurses Izzy and Brenda were fantastic at pre op. Went over everything with me and my wife and I felt calmer when I came out the appointment and they explained everything and reassured me.

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Sandra Myles

SeniorCharge Nurse, Pre Op Assessment,

NHS Forth Valley

Submitted on 27/01/2026 at 15:12

Published on Care Opinion at 15:12

Dear Alewz36
Thank you for taking the time to leave your feedback, I am delighted to hear that your journey was positive and reassuring, which at time that may have been quite stressful for both you and your wife.
It is a lovely morale boost to all staff to hear that they care they are delivering makes a difference to you, I will gladly pass on your lovely comments to both Izzy and Brenda along with the rest of my team.
May I also take the opportunity to wish you all the best with your planned surgery and a speedy recovery afterwards
Kind regards
Sandra

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