"Attitude of staff members"

I used to visit podiatry in another area. The staff were fantastic. Sadly I moved and had to transfer to Ballymena.  

In my experience, the staff at B'mena health care basically do not know how to speak to people.  

The first visit the podiatrist accused me of lying as I am not on bilogics for my Psoriatic arthritis. The second occasion the same podiatrist was very rude yet again, same podiatrist.  

I visited recently,  as my annual diabetes screening was due, sadly it wasn't a clinician who saw me it was a support worker, who argued with me that I can get foot cream on prescription no I can't, my surgery will not issue a script for it. 

I have severe CPTSD and struggle to leave the house,  I told them as soon as I went into the room, that I need to go home, as the whole thing is distressing me, after the member of staff had done two tests I went to put my socks on, they started laughing, saying -  You are in a bit of a hurry. I reiterated that being out of the house was distressing.  

I do not appreciate being laughed at, every time I come to podiatry at B'mena health centre, I feel like I am treated like dirt.

I will not be back, I will get a loan from my father in law to go private.

Sadly, I believe B'mena health centre podiatry has a culture of treating the patients like dirt, 

Again I will not be back. In my view, your staff need training in dealing with people who have PTSD.