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Everyone treated me with respect, kindness and professionali...

Posted By Silvia823

"Everyone treated me with respect, kindness and professionalism"

About: New Stobhill Hospital / Day Surgery New Stobhill Hospital / Trauma & orthopaedics

(as the patient),

I arrived little anxious for my knee arthroscopy surgery. However, the team was excellent. Each member of team who cared for me, from the receptionist, nurses, physio, surgeons, theatre nurse and the anaesthesia team, everyone treated me with respect, kindness and professionalism. I couldn't have wished for better team to look after me, it's obvious they are in the right place. Thank you very much to all of you!

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Responses

Response from Carole McIntosh, Team Leader, Recovery - New Stobhill Hospital Day Surgery, NHS Greater Glasgow and Clyde yesterday
Carole McIntosh
Team Leader, Recovery - New Stobhill Hospital Day Surgery,
NHS Greater Glasgow and Clyde

Submitted on 27/01/2026 at 14:06
Published on Care Opinion at 14:06

Dear Silvia823,

Thank you very much for taking the time to share your experience with us.

We are delighted to hear that you felt well cared for during your knee arthroscopy and that our team helped put you at ease. Your kind words about the respect, kindness, and professionalism shown by everyone involved — from reception through to the clinical and theatre teams — are truly appreciated.

Feedback like yours means a great deal to our staff and reinforces the importance of the work they do every day. We will be sure to share your comments with the whole team.

We wish you a smooth and speedy recovery, and thank you again for your thoughtful feedback.

Kind regards,

Carole McIntosh

Team leader

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