"Awful experience"

About: Beversbrook Medical Centre Beversbrook Medical Centre Calne SN11 9UT

Posted by victorcc76 (as the patient), yesterday

30 mins late to be seen.
Doctor didn't listen to me.
Didn't look at my records, rude, did unnecessary tests, referral that wasn't needed as already been done 6 months before.
They implied I was sleeping with more than one person, which I informed them more than once I wasn't.
They questioned why me and my partner were trying for a baby.
Didn't shut the curtain when I was having my private parts out, didn't give me anything to cover myself either, so left fully exposed the whole time. Didn't give me anything to wipe myself with.
Told me to get out the room and book bloods afterwards.

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Sandra Hamilton

Complaints Administrator,

Patford House Partnership

Submitted on 27/01/2026 at 10:40

Published on Care Opinion at 10:40

Dear victorcc76
Thank you for sharing your feedback. We are sorry to hear about your experience, as this does not reflect the standard of care we aim to provide. Your concerns are important to us, and if would like, we would be happy to offer another appointment. Please do contact the practice directly if you would like to do this.
Kind Regards
Julie Taylor
Operations Manager

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