"Early morning visit to department"

Had been referred from RAH Out of Hours dept.  For potential kidney stones in my left kidney which cause me severe discomfort and panic as this is the 2nd time I have had them within a 15 year time window 

Arrived into department roughly 7am and was asked to take a seat. Very shortly after I was taken in by Nurse John, who done my bloods and blood pressure. 

Was made aware would have to wait for a couple hours due to it being the start of shift and meetings had to take place,  was grateful to be made aware of this  and thankfully Nurse John gave me something to help with the discomfort while waiting. 

Around 9am ish I was taken through to another part of the dept. By an ANP  (sorry can't remember your name) and began the assessment part of my visit  the ANP was very professional and knew her stuff which for me helped as I was still panicking internally and it made all the difference 

Was then taken to another waiting area and once again was made aware that the doctor wouldn't be by until 11am again appreciate not being kept in dark.

During this point I went to toilet and passed the kidney stone which gave me relief 

I mentioned to staff that I had passed it and was feeling much better however they told me I had to wait for the doctor which is fair enough as I was not thinking of the aftermath side of passing a stone 

Doctor took me at 10:45 (earlier than what I was told) and we had a quick chat which doc was happy to discharge 

My thanks to all the team involved you provided a great service to me which again made my experience more comfortable  special thanks to Nurse John the ANP and the doctor (again apologies for not remembering your names)