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1st year after breast cancer ultrasound

Posted By Maisie19

"1st year after breast cancer ultrasound"

About: Western General Hospital / Edinburgh Breast Unit (Ward 6)

(as the patient),

Attended mammography unit at WGH 1st year following treatment. Mammogram showed some distortion and I was recalled for ultrasound.

Helen was the lady who do the ultrasound and I just wanted to say how nice and kind she was. It was appreciated given I was anxious about being recalled. She made me feel at ease and just generally made me feel relaxed and listened to.

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Responses

Response from Matthew Townsley, Service Manager, Cancer Services Western General Hospital, NHS Lothian last week
Matthew Townsley
Service Manager, Cancer Services Western General Hospital,
NHS Lothian

Submitted on 19/01/2026 at 12:16
Published on Care Opinion at 12:19

Thank you very much for taking the time to share your experience following your recent mammography. We understand how worrying it can be to be called back for further imaging, and we are truly pleased to hear that Helen was able to make a positive difference during what can feel like an anxious time.

Your comments about her kindness, reassurance, and ability to help you feel listened to and at ease are greatly appreciated. We will make sure that Helen and the wider team hear your feedback, it means a great deal to staff to know the care they provide has had such an impact.

Thank you again for sharing your experience, and we wish you all the very best with your ongoing recovery and follow‑up care.

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