Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Friendly and efficient staff

Posted By airsm78

"Friendly and efficient staff"

About: New Stobhill Hospital / Cardiology

(as a service user),

I visited Stobhill for day case cardioversion.

I was greeted on arrival and booked in swiftly by friendly and efficient staff. My procedure was explained to me and in due course I went to theatre where everything I had been told about, took place. I woke up in recovery and after some further discussion, I was discharged home in my wife's care.

Staff attitude

Staff attitude

Nothing could have gone more smoothly. Efficient, caring staff. Thank you! 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 21/01/2026 at 08:51
Published on Care Opinion at 08:51

picture of Kevin Torbet

Dear airsm78

Thank you for taking the time to share your experience of attending Stobhill Hospital for your day case cardioversion.

We are very pleased to hear that you were welcomed on arrival and that the booking-in process was swift and efficient. It is encouraging to know that staff explained your procedure clearly, that everything proceeded as expected in theatre, and that you felt well supported during recovery and discharge.

Your kind comments about the friendliness and professionalism of our staff will be shared with the cardiology and theatre teams at Stobhill, who will be delighted to hear that their care made a positive difference to your experience.

Thank you once again for your feedback, it really does mean a lot to the staff.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k