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"An amazing team"

About: New Victoria Hospital / Day surgery

(as the patient),

Had day surgery recently at the New Victoria in Glasgow; Laprascopic bilateral ovarian cystectomy for endometriosis.

Albeit a scary day and have some recovery ahead of me, I would like to feedback my positive experience.

The full team were absolutely amazing and I don’t think I could have coped as well with the day as I did, had it not been for the very skilled staff.

Dr. Powell was my consultant and she explained my procedure well and gave me reassurance. My anaesthetist Angus did a great job too and I felt safe in his hands…cannot remember the anaesthetic nurse name but a big thanks to her!

Vince looked after me in recovery- thank you Vince, you were amazing and let me chat like a budgie (not sure what I was saying!) but he really reassured me and was obviously very expert at his job.

And to Megan, my day surgery nurse for the day; she was absolutely amazing! What a lovely nurse and did an exemplary job looking after me. No request was too much and I really felt comfortable and in good hands with her. Thank you so much Megan, you really have helped the 1st part of my recovery!

Well done to an amazing team, who do this day in and day out, but most importantly made me feel like an individual and helped me through a very scary time. 

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Responses

Response from Emma Miller, Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital, NHS Greater Glasgow and Clyde 2 weeks ago
Emma Miller
Senior Charge Nurse/Theatre Co-ordinator, Day Surgery Unit, New Victoria Hopital,
NHS Greater Glasgow and Clyde
Submitted on 12/01/2026 at 12:08
Published on Care Opinion at 12:08


Dear scutumzr67

I just wanted to say how much we appreciate you taking the time to share your feedback following your recent surgery at Day Surgery in the New Victoria Hospital. It sounds like it was a big and understandably daunting day for you, and I am so glad to hear that the team helped make your patient journey a positive experience.

Your lovely comments about Dr Powell, Angus, Vince, Megan, and the rest of the staff really mean a lot. They work hard every day to provide the best care possible, and hearing that you felt safe, reassured, and cared for as an individual is exactly what they and the team all strive for.

I will absolutely make sure your kind words are passed on—the team will be thrilled to know the difference they made for you.

Wishing you a smooth recovery!

Emma Miller

Theatre Coordinator

Day Surgery Unit

New Victoria Hospital

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