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The level of care was second to none

Posted By equuleuskf83

"The level of care was second to none"

About: St Andrews Community Hospital / Minor Injuries Unit

(as the patient),

I had an accident at work where my finger was crushed and broken, the staff at St Andrews Minor injuries unit (Julie, Maureen and Earenne) were absolutely first class and seen me straight away. The level of care I experienced was second to none and they all performed at an extremely high level.

I was given sufficient analgesia to help manage my pain and I was kept well informed with what was happening at each stage of the process. I can’t thank each of them enough and I am forever grateful for the compassion and care I was shown. 

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Responses

Response from Fran Simpson, Lead Nurse, Urgent Care, NHS Fife 4 weeks ago
Fran Simpson
Lead Nurse, Urgent Care,
NHS Fife

Submitted on 30/12/2025 at 11:23
Published on Care Opinion at 11:23

picture of Fran Simpson

Thank you so much for taking the time to share your feedback regarding your recent experience at the St Andrews Minor Injuries Unit. We are delighted to hear that Julie, Maureen, and Earenne provided you with such excellent care during what must have been a very distressing time.

Your comments about the team’s professionalism, compassion, and clear communication are greatly appreciated and will be shared with them. It’s reassuring to know that you felt well-informed and supported throughout your treatment, and that the pain management provided helped make the process more comfortable.

We are proud of the high standards our staff strive to maintain, and your feedback is a wonderful acknowledgment of their dedication. Thank you again for your kind words, and we wish you a smooth and speedy recovery.
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